Privacy Policy
Last Updated: April 1, 2026
Tenunku ("we", "us", or "our") operates the Tenunku mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: Email address, First name and last name.
- Usage Data: We may also collect information on how the Service is accessed and used.
2. Use of Data
Tenunku uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To provide customer care and support
- To monitor the usage of the Service
3. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
4. Service Providers
We may employ third party companies and individuals to facilitate our Service (e.g., Supabase, Google Play Services). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site.
6. Children's Privacy
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13.
7. Account Deletion
We respect your right to control your personal information. If you wish to delete your Tenunku account and all associated data, please follow these steps:
- Step 1: Send an email to temporarysharingrashka@gmail.com from the email address associated with your account.
- Step 2: Use the subject line: "Tenunku Account Deletion Request".
- Step 3: Include your full name and username in the email body.
What data will be deleted? Upon a verified request, we will permanently delete:
- Your personal profile (Name, Email, NIK, Phone)
- Your shop details (if a seller) and product listings
- Your authentication record
Note: Some transactional records (like purchase receipts) may be retained for as long as necessary to comply with legal or tax obligations (typically 5-7 years). All other data is purged within 30 days of the request.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us by email: temporarysharingrashka@gmail.com